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Technical Support

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Please note that all software has been discontinued and software support EOL (end of life) is Dec. 2025. If you require further assistance, please call us at (800) 458-4849 ext. 205 or email us at software@criticalthinking.com. Our software support hours are Mon-Thu 8:30am-4:00pm, and Fri 9:00am-1:00pm PST.

Software Technical Support Database
Are you having technical problems with one of our software products? Access our searchable database to find frequently asked questions and answers.

Help Request Form
If you have a question regarding the use, compatibility, or operation of any of our programs, fill out this form and your question will be answered as soon as possible.

Support Service Agreements

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